Shipping policy

At VeroAmore, each piece is carefully prepared and shipped with the same attention to detail that defines our products.

Order Processing & Fulfillment

All orders are fulfilled through our logistics partners.

Once your order has been processed and shipped, you will receive a confirmation notification.

Shipping & Delivery

We currently ship within the United States, Canada, and Mexico.

Delivery times may vary depending on your location, product availability, and carrier operations. While we strive to ensure timely delivery, shipping timeframes are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Any applicable duties, taxes, or customs fees are the responsibility of the customer.

Tracking Information

When available, tracking information will be provided once your order has shipped.

Please note that tracking availability may vary depending on the fulfillment method and carrier.

Delivery Disclaimer

VeroAmore is not responsible for delays caused by shipping carriers, customs processes, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Return Shipping Costs

Exchanges / Store Credit
Customers are responsible for all return shipping costs when returning an item for exchange or store credit.

Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 48 hours of delivery at customercare@veroamore.pet.

We may request photographic evidence of the issue prior to approving the claim.

Upon verification, we will cover return shipping costs and offer a replacement or refund for items that are faulty or not as described.

Contact

For any shipping-related inquiries, please contact us at:
customercare@veroamore.pet

VeroAmore — Premium Cashmere for Dogs